Shipping policy

Shipping Policy

We offer free shipping on orders £40 and over within the UK only.

We aim to ship your order within 1-2 days of receipt. Our standard delivery is 3-4 days, generally via Royal Mail tracked and express delivery is 1-2 days. We are currently not shipping orders to countries outside the UK.

We use a variety of shipping methods, from Royal Mail to Independent courier services depending on the shipping option you have chosen.

Where possible we will use a tracked delivery method shipping method.

Our shipping speed is dependent on the efficiency and speed of the shipping operators, we use their shipping times to indicate when shipments will take place.

If there are any problems with your shipment or if you wish to change this please contact us by e-mail salesdesk@altheatomlin.co.uk within 24 hours of you placing your order.